HOME * QWIK QUOTE * FAQs * POLICIES * CONTACT
 

Frequently asked questions

• Are the items that you sell really brand new, not takeoffs or seconds?  Yes, everything we sell is brand new in the box, just like you would get from your local dealers. We guarantee satisfaction and back everything we sell 100%! Our reputation is impeccable and we carry a 100% satisfaction rating with E-Bay. With 1000's of responses under our belt we are very proud of that!

• How long will it take for my order to arrive and what if there is an item "lost" or "damaged" in shipment?    All orders are shipped within a week to ten days (except for the occasional backorder). If a product is lost by the carrier, we replace the lost or damaged portion of the order and WE file the paperwork and fight it out with the carrier!

• What if an item is backordered?    Well, there is no getting around backorders in this industry. If an item is backordered we have several suppliers for all of our products and will do everything in our power to satisfy your order, in the rare even that we can not fill the order, you of course are welcome to a refund.

• I need a lot of parts, some I can't find, what now?    The easiest way to use our catalog is to use the search engine based in the On-Line catalog. Simply type in the part number you're looking for, results that match are found at the bottom of the page. In the event the item your looking for can't be found, or if you prefer to have me look them up for you, please use Qwik Quote. Other than that, just browse and enjoy!